Copyright © 2003-2014 Robyn Lea Jones All Rights Reserved.
Our products are typically dispatched from our warehouse within 1 - 3 business days from the time we process your payment.
Please allow 14 business days (excluding weekends and publicly-recognized holidays) from your order confirmation and payment processing
until delivery of your product. For BPAY please allow an additional 1 to 2 business days for the order to process.
usually take around 28 days to complete and post. International delivery times will vary and may be affected by destination country
Customs clearance. Please note that International Shipments may be subject to customs charges.
For Orders to our US Customers.
Packages are shipped via Australia Post , United States Postal Service or UPS Service Ground, at our discretion delivery times are
between 7 to 10 days.
For Orders to our UK Customers.
We generally dispatch all goods via UPS or Fedex, but may use other couriers
dependent on the order size, delivery times are between 7 to 10 days.
For Orders to our AU Customers.
We have partnered
with Australia's leading courier company Toll IPEC, and the corporate division of Australia Post (eParcel) to ensure fast, safe and
efficient shipping right around Australia. delivery times are between 2 to 7 days.
For Orders to all Other Countries.
generally dispatch all goods via UPS or Fedex, but may use other couriers dependent on the order size, delivery times are between
7 to 10 days.
Returns & Refund Policy
We do not accept returns or refunds for any Patterns or Kits supplied. We will replace
any parts that have defects within the kits. Our kits go through a rigorous inspection prior to dispatch.
We do not accept returns or refunds on International orders, due to the high cost of shipping. Should a product
arrive damaged, please contact the insurance of the courier as per the delivery statement you will sign for. Our Made-to-Order Vannequins
go through a rigorous inspection prior to dispatch. We also send you detailed and close up images of your product prior to dispatch.
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Vannequin Sculptures - The Modern Mannequin