Copyright 2003-2014 Robyn Lea Jones All Rights Reserved.

Delivery
Our products are typically dispatched from our warehouse within 1 - 3 business days from the time we process your payment. Please allow 14 business days (excluding weekends and publicly-recognized holidays) from your order confirmation and payment processing until delivery of your product. For BPAY please allow an additional 1 to 2 business days for the order to process.

Made-to-Order Vannequins usually take around 28 days to complete and post. International delivery times will vary and may be affected by destination country Customs clearance. Please note that International Shipments may be subject to customs charges.

For Orders to our US Customers.

All Packages are shipped via Australia Post , United States Postal Service or UPS Service Ground, at our discretion delivery times are between 7 to 10 days.

For Orders to our UK Customers.

We generally dispatch all goods via UPS or Fedex, but may use other couriers dependent on the order size, delivery times are between 7 to 10 days.
 
For Orders to our AU Customers.

We have partnered with Australia's leading courier company Toll IPEC, and the corporate division of Australia Post (eParcel) to ensure fast, safe and efficient shipping right around Australia. delivery times are between 2 to 7 days. 
 

For Orders to all Other Countries.

We generally dispatch all goods via UPS or Fedex, but may use other couriers dependent on the order size, delivery times are between 7 to 10 days. 



Returns & Refund Policy

We do not accept returns or refunds for any Patterns or Kits supplied. We will replace any parts that have defects within the kits. Our kits go through a rigorous inspection prior to dispatch.

Concerning Boutique Display Vannequins

We do not accept returns or refunds on International orders, due to the high cost of shipping. Should a product arrive damaged, please contact the insurance of the courier as per the delivery statement you will sign for. Our Made-to-Order Vannequins go through a rigorous inspection prior to dispatch. We also send you detailed and close up images of your product prior to dispatch.




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Shipping Details
Vannequin Sculptures - The Modern Mannequin